Registration in Green Clinic Otbasy

How to register?

  • Via the PCS or e-Government Portal (available to all citizens).
  • Attend the polyclinic at the address Hussein ben Talal 25/1, entrance No. 2

Important information:

  • If you are registered in the polyclinic without the territorial accessibility, you lose the opportunity to be served by a physician at home.
How to register?

Why a refusal may be obtained?

  • If false documents were detected
  • If the number of patients exceeds the capacity of the clinic
  • If there is no document confirming legal representation, in case of children registration

Get on the wait list

Why a refusal may be obtained?

Elective care

Provided in case of diseases and states that are not accompanied by a threat to the patients’ life, the delay in the provision of which for a certain period of time will not lead to a deterioration in condition, as well as during preventive measures at the place of registration by prior appointment or referral.

Elective care

Services of Green Clinic Otbasy

In statutory free medical assistance (SFMA)

  • Primary health care
  • Attendance of a district physician
  • Diagnosis and management of diseases
  • Preventive measures
  • Immunization of adults and children
  • Home care
  • Patronage
  1. children under 5 years old, including newborn;
  2. pregnant women and maternity patients;
  3. families with children under 5 years old, pregnant women or maternity patients where medical or social risks have been identified that threaten their life, health and safety;
  4. patients with chronic diseases not in exacerbation with restricted mobility;
  5. patients in need of palliative care
  6. Dynamic (regular) medical check-up of patients with chronic diseases
  7. Medical care in day patient facility during treatment of chronic diseases and socially significant diseases
  8. Drugs and medical devices for free and (or) preferential outpatient provision of certain categories of citizens of the Republic of Kazakhstan with certain diseases
    https://fms.kz/upload/files/lsru.pdf

In the Compulsory Social Health Insurance system (CSHI)

  • Attendance and consultations of subspecialists upon referral of a district physician
  • Dynamic observation of individuals with chronic diseases by specialized professionals
  • Diagnostic services (USI, X-ray, CT, MRI)
  • Medical rehabilitation at the outpatient stage

Physicians’ schedule

Akhmetova Meruert Tleubekovna

General Practitioner

1st district

Date of admission

MON

8:00-13:30

TUE

8:00-13:30

WED

8:00-13:30

THU

8:00-13:30

FRI

8:00-13:30

SAT

8:00-14:00

Zhumagalykyzy Altynay

General Practitioner

2nd district

Date of admission

MON

19:00-20:00

TUE

19:00-20:00

WED

19:00-20:00

THU

19:00-20:00

FRI

19:00-20:00

SAT

-:-

Kargina Gaukhar Kairatkyzy

General Practitioner

3rd district

Date of admission

MON

13:30-18:30

TUE

13:30-18:30

WED

13:30-18:30

THU

13:30-18:30

FRI

08:00-13:00

SAT

08:00-14:00

Боранбаева Айтолкын Болатовна

General Practitioner

4th district

Date of admission

MON

14:00-17:00

TUE

14:00-17:00

WED

14:00-17:00

THU

14:00-17:00

FRI

14:00-17:00

SAT

08:00-14:00

Ташенова Айым Алданышевна

General Practitioner

5th district

Date of admission

MON

14:00-19:00

TUE

14:00-19:00

WED

14:00-19:00

THU

14:00-19:00

FRI

14:00-19:00

SAT

08:00-14:00

Жұмағазиева Ақбота Қамбарбекқызы

General Practitioner

6th district

Date of admission

MON

13:00-18:00

TUE

08:30-13:30

WED

13:00-18:00

THU

08:30-13:30

FRI

08:30-13:30

SAT

08:00-14:00

Тлеугабылов Алибек Жандаулетович

General Practitioner

7th district

Date of admission

MON

11:00-17:00

TUE

11:00-17:00

WED

14:00-17:30

THU

11:00-17:00

FRI

11:00-17:00

SAT

14:00-20:00

Багманова Гулден Алтайкызы

General Practitioner

8th district

Date of admission

MON

08:30-13:30

TUE

08:30-13:30

WED

13:00-18:00

THU

08:30-13:30

FRI

13:00-18:00

SAT

08:00-14:00

Мусина Куралай Кажимкановна

General Practitioner

9th district

Date of admission

MON

08:30-13:30

TUE

08:30-13:30

WED

08:30-13:30

THU

08:30-13:30

FRI

08:30-13:30

SAT

08:00-14:00

Махатова Жамиля Канатовна

General Practitioner

10th district

Date of admission

MON

08:30-13:30

TUE

08:30-13:30

WED

08:30-13:30

THU

08:30-13:30

FRI

08:30-13:30

SAT

08:00-14:00

Сенкибаева Асем Габитовна

General Practitioner

11th district

Date of admission

MON

08:00-13:00

TUE

13:00-18:00

WED

08:00-13:00

THU

08:00-13:00

FRI

13:00-18:00

SAT

-:-

Ахметова Меруерт Тлеубековна

General Practitioner

12th district

Date of admission

MON

13:30-16:00

TUE

13:30-16:00

WED

13:30-16:00

THU

13:30-16:00

FRI

13:30-16:00

SAT

08:00-14:00

Тлеугабылов Алибек Жандаулетович

General Practitioner

13th district

Date of admission

MON

17:30-19:30

TUE

17:30-19:30

WED

17:30-20:00

THU

17:30-19:30

FRI

17:30-19:30

SAT

13:30-16:00

Жумабекова Сауле Сеилхановна

General Practitioner

14th district

Date of admission

MON

08:00-13:00

TUE

08:00-13:00

WED

08:00-13:00

THU

08:00-13:00

FRI

08:00-13:00

SAT

08:00-14:00

Жұмағалықызы Алтынай

General Practitioner

15th district

Date of admission

MON

14:00-19:00

TUE

14:00-19:00

WED

14:00-19:00

THU

14:00-19:00

FRI

14:00-19:00

SAT

14:00-20:00

Махатова Жамиля Канатовна

General Practitioner

16th district

Date of admission

MON

08:00-13:30

TUE

08:00-13:30

WED

13:00-18:00

THU

08:00-13:30

FRI

13:00-18:00

SAT

08:00-14:00

Боранбаева Айтолкын Болатовна

General Practitioner

17th district

Date of admission

MON

17:00-19:00

TUE

17:00-19:00

WED

17:00-19:00

THU

17:00-19:00

FRI

17:00-19:00

SAT

08:00-14:00

Канафина Томирис Алтаевна

General Practitioner

18th district

Date of admission

MON

8:30-13:30

TUE

08:30-13:30

WED

08:30-13:30

THU

08:30-13:30

FRI

08:30-13:30

SAT

08:00-14:00

Дюсенбаева Бану Маратовна

General Practitioner

19th district

Date of admission

MON

13:00-18:00

TUE

08:00-13:00

WED

08:00-13:00

THU

08:00-13:00

FRI

08:00-13:00

SAT

08:00-14:00

Айтимова Айбарша Ержановна

General Practitioner

20th district

Date of admission

MON

08:00-11:00

TUE

08:00-11:00

WED

08:00-11:00

THU

08:00-11:00

FRI

08:00-11:00

SAT

08:00-14:00

Patient Support Service

1

Contact the Patient Support and Internal Audit Service for assistance. Such Service is available in every medical organization. It is necessary to write a written application indicating contact details for feedback. For more detailed information, please contact the reception of the outpatient clinic or hospital.

2

Contact the call center of the Regional Health Department at 1414. Since all medical organizations are subordinated to healthcare departments, representatives of the latter will be able to affect solution of your question.

3

Leave an application in Qoldau 24/7 App. After your application to Qoldau 24/7, the specialists of the Social Health Insurance Fund will contact the medical organization and check the quality of the service, if for some reason or another you did not receive it, they will determine the reason for the refusal. All applications are registered in the register and are assigned a registration number, due to which the status of the application can be monitored.

4

Leave an application in Telegram-bot @SaqtandyryBot. To do this, select “Send a message to the Fund” in the main menu. The application should contain the essence of the question, as well as the name of the region and medical organization.

5

Contact 24-hour single Call Center 1414. The call from mobile and fixed phones in Kazakhstan is free of charge.

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