How to register?
Why a refusal may be obtained?
Get on the wait list
Elective care
Provided in case of diseases and states that are not accompanied by a threat to the patients’ life, the delay in the provision of which for a certain period of time will not lead to a deterioration in condition, as well as during preventive measures at the place of registration by prior appointment or referral.
1st district
Date of admission
MON
8:00-13:00
TUE
8:00-13:00
WED
8:00-13:00
THU
8:00-13:00
FRI
8:00-13:00
SAT
14:00-20:00
2nd district
Date of admission
MON
13:00-18:00
TUE
13:00-18:00
WED
13:00-18:00
THU
13:00-18:00
FRI
13:00-19:00
SAT
08:00-14:00
3rd district
Date of admission
MON
13:00-18:00
TUE
13:00-18:00
WED
08:00-13:00
THU
13:00-18:00
FRI
08:00-13:00
SAT
14:00-20:00
4th district
Date of admission
MON
08:00-13:00
TUE
08:00-13:00
WED
08:00-13:00
THU
08:00-13:00
FRI
08:00-13:00
SAT
08:00-14:00
5th district
Date of admission
MON
14:00-19:00
TUE
08:30-13:30
WED
14:00-19:00
THU
08:30-13:30
FRI
14:00-19:00
SAT
14:00-20:00
6th district
Date of admission
MON
14:00-19:00
TUE
08:30-13:30
WED
08:30-13:30
THU
08:30-13:30
FRI
08:30-13:30
SAT
08:00-14:00
7th district
Date of admission
MON
14:30-19:30
TUE
08:00-13:00
WED
14:30-19:30
THU
08:00-13:00
FRI
14:30-19:30
SAT
08:00-14:00
8th district
Date of admission
MON
08:30-13:30
TUE
08:30-13:30
WED
13:00-18:00
THU
08:30-13:30
FRI
13:00-18:00
SAT
08:00-14:00
9th district
Date of admission
MON
08:30-13:30
TUE
08:30-13:30
WED
08:30-13:30
THU
08:30-13:30
FRI
08:30-13:30
SAT
08:00-14:00
10th district
Date of admission
MON
08:30-13:30
TUE
14:00-19:00
WED
08:30-13:30
THU
14:00-19:00
FRI
08:30-13:30
SAT
14:00-20:00
11th district
Date of admission
MON
08:00-13:00
TUE
14:30-19:30
WED
14:30-19:30
THU
14:30-19:30
FRI
14:30-19:30
SAT
14:00-20:00
12th district
Date of admission
MON
13:30-18:30
TUE
13:30-18:30
WED
13:30-18:30
THU
13:30-18:30
FRI
13:30-18:30
SAT
08:00-14:00
13th district
Date of admission
MON
15:00-20:00
TUE
15:00-20:00
WED
15:00-20:00
THU
15:00-20:00
FRI
15:00-20:00
SAT
08:00-14:00
14th district
Date of admission
MON
08:00-13:00
TUE
08:00-13:00
WED
08:00-13:00
THU
08:00-13:00
FRI
08:00-13:00
SAT
08:00-14:00
15th district
Date of admission
MON
14:00-19:00
TUE
14:00-19:00
WED
14:00-19:00
THU
14:00-19:00
FRI
14:00-19:00
SAT
14:00-20:00
16th district
Date of admission
MON
08:30-13:30
TUE
08:30-13:30
WED
08:30-13:30
THU
08:30-13:30
FRI
08:30-13:30
SAT
08:00-14:00
17th district
Date of admission
MON
08:00-13:00
TUE
14:00-19:00
WED
08:00-13:00
THU
14:00-19:00
FRI
08:00-13:00
SAT
08:00-14:00
18th district
Date of admission
MON
14:00-19:00
TUE
14:00-19:00
WED
14:00-19:00
THU
14:00-19:00
FRI
14:00-19:00
SAT
08:00-14:00
19th district
Date of admission
MON
14:00-19:00
TUE
14:00-19:00
WED
14:00-19:00
THU
14:00-19:00
FRI
14:00-19:00
SAT
08:00-14:00
20th district
Date of admission
MON
08:00-13:00
TUE
08:00-13:00
WED
08:00-13:00
THU
08:00-13:00
FRI
08:00-13:00
SAT
08:00-14:00
21-й участок
Date of admission
MON
08:00-13:00
TUE
08:00-13:00
WED
13:30-18:30
THU
08:00-13:00
FRI
13:30-18:30
SAT
08:00-14:00
Contact the Patient Support and Internal Audit Service for assistance. Such Service is available in every medical organization. It is necessary to write a written application indicating contact details for feedback. For more detailed information, please contact the reception of the outpatient clinic or hospital.
Contact the call center of the Regional Health Department at 1414. Since all medical organizations are subordinated to healthcare departments, representatives of the latter will be able to affect solution of your question.
Leave an application in Qoldau 24/7 App. After your application to Qoldau 24/7, the specialists of the Social Health Insurance Fund will contact the medical organization and check the quality of the service, if for some reason or another you did not receive it, they will determine the reason for the refusal. All applications are registered in the register and are assigned a registration number, due to which the status of the application can be monitored.
Leave an application in Telegram-bot @SaqtandyryBot. To do this, select “Send a message to the Fund” in the main menu. The application should contain the essence of the question, as well as the name of the region and medical organization.
Contact 24-hour single Call Center 1414. The call from mobile and fixed phones in Kazakhstan is free of charge.